Regarding account upgrade

R. G.B2Kwiziq community member

Regarding account upgrade

Dear Kwiziq Team,

It has been more than 24 hours that I paid money to upgrade my account. I received the receipts from your side on email as well. But my account is still not upgraded. I have written multiple times to your email id  and have not received any reply. Also I contacted on the phone no. provided but it was unavailable. I have left the message but no reply.. Please let me know how much time do you take to upgrade after receiving the payment. otherwise please refund my money.

Asked 3 years ago
CélineKwiziq team memberCorrect answer

Bonjour Raman,

I have transferred your question to the Helpdesk. They'll be in touch as soon as they can.

I hope this is helpful.

Bonne journée !

Chris W.C1 Kwiziq Q&A super contributor

Hi Raman, you best address the question to the help team using the Help menu. This is the language forum.

R. G. asked:View original

Regarding account upgrade

Dear Kwiziq Team,

It has been more than 24 hours that I paid money to upgrade my account. I received the receipts from your side on email as well. But my account is still not upgraded. I have written multiple times to your email id  and have not received any reply. Also I contacted on the phone no. provided but it was unavailable. I have left the message but no reply.. Please let me know how much time do you take to upgrade after receiving the payment. otherwise please refund my money.

Sign in to submit your answer

Don't have an account yet? Join today

Ask a question

Find your French level for FREE

Test your French to the CEFR standard

Find your French level
I'll be right with you...