Cancelling a purchase

"Annuler un achat"
French B1 writing exercise

Justin calls Bokado's customer service to cancel his order.

Pay attention to the hints!

Some vocabulary you may want to look up before or during this exercise: "welcome to", "customer service", "to cancel", "an order", "a cancellation", "to place an order", "to be in/out of stock", "an item", "a delivery", "a refund".

Written by Qualified French Expert Aurélie Drouard HKH, Licence d'anglais LLCE
Last updated: 2023-01-12

I’ll give you some sentences to translate into French

  • I’ll show you where you make mistakes
  • I’ll keep track of what you need to practise
  • Change my choices if you want
Start the exercise
How the test works
You’ll practise: L'Imparfait (Indicatif), Le Passé Composé (Indicatif), Préposition

Here's a preview of the text for the writing challenge, when you're ready click the start button above:

- Hello, welcome to Bokado customer service, what can I do for you today? - Hello, I would like to cancel an order please. - And what is the reason for this cancellation? - When I placed my order three days ago, your site indicated that the camera was in stock, but this morning, I received an email which informed me that this item was now out of stock. Normally, I would wait patiently for your next delivery, but I need it for next week. - I understand. Your order has been cancelled and you should receive your refund by tomorrow.

Clever stuff happening!